What are the polite rules that are paid attention to when eating and entertainment

Judith

October 12, 2022 at 12:45 pm

What is business etiquette
S business etiquette is the art of people in business communication
, for example, asking for business card:
to pick up business cards, one is to be able to take it, and to leave a good impression on the other party
has four conventional methods to obtain business cards
1, trading method. If you want to take it first, you must first give it
2.
3, modesty. How to ask you in the future, and be humble, such as the face, such as facing a lady
4, equality method.以后如何跟你联系， rn通信工具的使用艺术： rn商务交往是讲究规则的，即所谓的没有规矩不成方圆，比如移动电话的使用，在商业交往中讲究：不响、 Don't listen, don't go out to answer. After having a greeting with people, turn off the phone after greeting, so as not to make people feel that you are three hearts and two intentions. In the relationship between people, you are fighting and frame. We want to call with migrant workers differently.
The purpose of the use of business etiquette is three:
First, to improve personal literacy, Bill Gates speaks "corporate competition, is the competition of employee quality". Education reflects details and shows the quality of the details.
It, convenient for our personal interaction. We will encounter different people in business exchanges, and how to communicate with different people is to pay attention to art. For example, the praise person must pay attention to art, otherwise even if it is an exaggerated person, it will make people feel uncomfortable.
It, help to maintain corporate image. In business exchanges, the individual represents the whole, the personal image represents the corporate image, and the individual's actions are the typical living advertisements of the company. Every move, one words and deeds, at this time silently.
The business involved in business exchanges, but basically the relationship between people, so we define business etiquette as the art of business personnel interaction. People have different explanations of etiquette. Some people say it is a moral cultivation. Some people say that etiquette is a form of beauty, and some people talk about etiquette is a custom habit. Gifts are vulgar and vulgar. The operating of business etiquette, that is, what should be done and not what to do. Talk about the number of times: the number of seats in business etiquette. We all know that the guests are coming to give up, but they do not know where to serve. Generally, it may not matter, but we must pay attention to foreign affairs activities and business negotiations. In addition, you must pay attention to talking to each other. Do you not know in general? I know, I tell you, (how to tell others the price of wine politely, so that the owner is happy but not embarrassing), so you must pay attention to art in communication.
Aristotle, if a person does not associate with others, it is not a god or a beast, and the implication is not human. Below we discuss a question. What aspects of business personnel include
The work ability of business personnel includes:
A business capabilities are only basic capabilities, and there is no business ability to do well, but only business capabilities are also. Not necessarily do a good job. From the perspective of public relations and the field of communication, it must also have communication skills. Communication capabilities are called sustainable development capabilities. The ability to communicate is not to engage in some vulgar relations, but to deal with, standardize, and manage interpersonal relationships. Business and communication skills are called "dual capabilities" that modern people must have. In the last century, there was a school called "Meoo School", also known as "Behavior Management School". (Different from Taylor's school, Taylor only emphasizes things without paying attention to people). The Meio School emphasizes the three elements of management. The first is to obtain the necessary funds, raw materials and technologies for enterprises to develop. The second is to form scale benefits. The third is to organize production, and he also attaches great importance to this, that is, the internal and external relationships of the enterprise. Enterprise managers must pay attention to good relationships with the internal and external of the enterprise so that the enterprise can continue to develop. The following three basic concepts of business etiquette
The basic concepts of business etiquette:
one of business etiquette and public relations-respect.
For example, the way to respect others during dining or meeting is the upper hand, two, and three digits ??????????? It is arrogant, and the point of pointing with your fingers is reprimand.
. For example, we greet people's palms down or their palms are not right. We need to know what can be done with people and what is not. For example, you can't tell him who he is better before he knows her. The other is the beautiful woman who can't boast in front of a woman. Women are good at comparing the same sex. If you say that other women are beautiful, it is equivalent to saying that she is not beautiful. Talking about one thing, if you are conflicting when you watch TV with your wife at home, when you are willing to watch soap operas, you can't help you, and you will boast about the stars on TV.
On gifts. You must first know what the other person likes, what you don't like, and what you like is not easy to grasp, but it is easier to grasp what you don't like. This is mainly based on the identity, status, and cultural cultivation of the other party. In business communication, we must pay attention to the two side.
is self -esteem. Self -esteem is reflected through words, treating people, and dressing. You do n’t have self -esteem yourself, and others will not look down on you. For example, the most basic, women's jewelry in business communication, the principle is "in line with identity, less" cannot be worn than customers, and cannot be loud. For example, I ask a question, which jewelry cannot be worn in business exchanges. One is that jewelry that shows financial resources does not wear, and office workers should show their dedication; the second is that jewelry that shows gender charm cannot be brought. The brooches cannot be worn, and their feet cannot be worn. This is called or not at the level of etiquette. Etiquette is a form of beauty. Of course, the form of beauty requires a display. So what are the more professional wearing methods of wearing two or more jewelry? Professional wearing method is "homogeneous color". Can not form a long look at the Christmas tree, and look at the grocery shop nearby. For another example, what to pay attention to when women wear professional skirts, and pay attention to five inaccurate: 1. Black leather, it is absolutely impossible to wear on the occasion. This is an international practice. High -level occasions cannot be bare legs, why? Don't look good, there is a problem on your feet; Looking at your head from a distance, looking close to your feet, not far from looking at the waist. Fourth, shoes and socks are not matched, wearing skirts cannot wear shoes, more supportive with socks, wearing sandals without socks, and sandals that do not expose your toes and do not expose heels when wearing a positive dress. Five or three legs.
Generally required, women look at their heads, men look at their waist, their heads are hairstyle, hair color. The hair should not be too long, you can't scatter it at will. The waist means that the waist cannot hang things on the formal occasion.
In business communication, self -esteem is very important, and respect for others is more important. There are three main matters. First, to accurately position the object of communication, you have to know where he is sacred. Then you can decide how to treat him. The value of gift packaging in international exchanges must not be lower than 1/3 of the gift. When receiving gifts from foreigners, open the packaging in person, and take a look at it for a while, and praise it. During the meal with foreigners, there are three inaccurate and one cannot modify themselves in public; the other cannot persuade the other party to persuade the wine and force others to eat; This is to respect others. In addition, it is necessary to talk about rules, such as accepting business cards, how to do it when accepting business cards is to respect others. Professional requirements are to come and go, not to be polite. If you don't have to answer more euphemistically, you can tell the other party that it is not brought or run out. Sometimes in business communication requires a "goodwill deception".
The two-business relationship and public relationship-good at expression. Business etiquette is a form of form. The content and form of exchange are complementary, and the forms express certain content. The content is expressed by the form of form. It is not good for others, not good at expressing or not good, and it is necessary to pay attention to the environment, atmosphere, historical culture and other factors.
The seat of the two -row seater car is the seat. There are more than one seat in the standard answer. The professional statement is where the guests are sitting, and where is the seat. This is the case for eating and ride. Different seats in social occasions are different. When the owner personally drives, the driver's seat is on the seat; the two seated the car at the same time, sitting closely in the front; when the full -time driver or taxi, the seat of the attached seat is on the seat. At this time, pay the paid. The driving position is a pace, a seat VIP, security seat, and a seat behind the driver.
Management three paragraphs: First, write down what you think. The second is to do it according to the you write; the third is to write down what you have done.
In you want to let people know about others. This is a requirement in business communication.
In the following discussing the problem of men's suits with comrades, how to wear a suit to reflect the identity. The problem. The problem of wearing a suit, "Three Three": That is, three points, the three colors principles, the meaning of the whole body is limited to the three colors, the three colors refer to the three major colors; Three laws are about three parts of the body: shoes, belts and briefcases. If these three places are a color, generally black; the three major taboos, do not go out of the foreign appearance, the first taboo is the problem of the trademark that must be removed, the second taboo socks, the color and texture of the socks, the formal occasion is not in the formal occasion. Wearing nylon stockings and not wearing white socks, the color of the socks should be consistent with the color of the shoes or other dark socks. The third taboo tie play problem occurs, mainly the texture and color requirements. Wearing non -professional clothes and short -sleeved outfits without tie, wearing jackets without tie. Fashion play of tie: First, there is a nest, which is called "man's dimple". The second type of play tie does not need a tie clip. The first one is VLP or a professional dress, because there is a professional logo with their tie, at first glance, you know which side he is sacred. The wind is cool. The third method is the length of the tie, and the arrow of the tie should be based on the upper edge of the belt buckle.
If business etiquette and public relations three-formation specifications. First, not to talk about rules is the embodiment of the quality of enterprise employees; second, it is a sign of whether enterprise management is perfect; with the rules and the rules, it means that the enterprise does not have rules, such as as an enterprise, you cannot speak loudly at office hours. You can't wear leather shoes with iron palms, and you can't make a phone call. Speaking of formal specifications is to improve employee quality and improve corporate image. Who hung up when the phone calls on business occasions? Those with high status are hung first. Customers hang them first. The higher -level organs hang up first. The same master is the first.
The in the workplace is not allowed. The first is too messy. The uniform is not a uniform. The second is too bright (three -color requirements), the third cannot be excessively exposed, the female comrades cannot be over low altitude, affecting the office order; the fourth excessive perspective, others are clear at a glance, this is not fashion, there is no cultivation; ; Sixth excessive tight, there are many comrades, and the company is particularly not allowed in exchanges. It is the image of an enterprise without talking about rules.
If in business intersection, there are four titles that cannot be used for people. The first one that cannot be used is no title, such as asking the road on the street, "Hey" on the street; the second one who cannot be used is The replacement title is not called a call, the third unavailable name is inappropriate, and the local name is used in a certain range, but it cannot be abused in cross -region and cross -country; the fourth type is The name that cannot be used is the brother, brother, sister Zhang. As soon as an enterprise entered the door, you said that this was Sister Zhang, that was Li, this was not the company, but the single gang. Therefore, business interaction must be talked about rules.
The above is the three basic ideas in business communication. These three concepts are integrated with each other. It is to integrate respect. It is to express respect, politeness, and enthusiasm in the form of just right. Professional lectures are to pay attention to three points. We generally call it three elements of civilization and courtesy:
The first "reception of three": There are three words to say, one is to have a welcome to say hello; There are answers. On the one hand, you have to answer if you have any questions. On the other hand, you do n’t want to find nothing. There are some things to say in some windows. For example, if you have a plan for office, a header, and telephone, you need to think about it in advance. What to do if you encounter different situations. For example, when you call outside, make a mistake, you are not looking for a unit he is looking for. How can we answer? There are quality to say: Sorry, the company is not the company you want to find. If you need me, you can help you check a one Check, this is a great opportunity to promote yourself. It will give people a good impression. The third voice goes, such as the waiter of the store to the customer.
The five sentences of civilization. The civilization of the city is different from the civilized language of our company. As a high -tech enterprise, there should be higher requirements. Do not spit and do not scold others. This starting point is very low. In the first sentence, "Hello"; the second request, a word "please"; the third sentence is "thank you". We have to learn to thank others. Especially for our parents. The fourth sentence is sorry "I'm sorry". When there are conflicts, let's talk about the benefits first and not suffer. The fifth way of saying "Goodbye".
Third, enthusiasm three. The purpose of our etiquette is to communicate with people. Communication is to form a bridge instead of a wall. It is not possible to talk about etiquette without enthusiasm.
"Eyes". Looking at it, otherwise, your polite others can't feel it. Watching others must be friendly, you must look at it. The viewing part is particular. Generally, you should look at the heads. In particular, you ca n’t look at it. Regardless of men and women, you ca n’t look down at the elders or customers. You should take a look at it. If necessary, you should look up. There is a requirement for the time of watching the other party. The professional lecture is to watch the other party's time when you communicate and communicate with the other party. It should be the time of the other party with you. The total length of the time is about 1/3. The point of view is to see. When you say goodbye to goodbye, you must look at it when you see you, and you can see it at other times.
"Port", one is to talk about the presence, which is a manifestation of civilization and a manifestation of employees' education level. If you are not good, you have to say it. Convenient communication and convenient communication. The second is to distinguish between objects and distinguish between people. The speech is regular, (for example, men have urgent matter, how do I call a colleague who is looking for a colleague?). Look at the object, for example, if you pay the fine, the other says "welcome" you come again next time, are you happy? Is there any difference in expressing the way outs and locals in the foreigners? Male comrades and comrades ask the road, do they have different expressions? Gerants have to admit that the comrades have not ability to identify the direction. Don't talk about east, south, south, and east, south, south and south are torture to them. Speaking of Bai, (it will not come)
"It means", it means to arrive. Express friendly and enthusiasm, you must not have no expression, cold. The expression should interact, (the hospital cannot always be "smile service"). Then there is not humble or humble, and it is generous. (Girls laughed in front of others), how can I talk about the world? 6 tooth.
How to reflect communication skills in business communication to achieve the best communication effect. Communication is mutual understanding and two -way. Talk about three points. The first point is that the self -positioning is accurate, what is to do; the second is to place accurate positioning for others. Third, obey the practice, (such as dancing, dancing in communication is contact, and international practice is the opposite sex). Men ask a lady, the lady can choose, the lady invites men and men to choose not to go away.
The topic in business exchanges must not be involved, 1. cannot be discussed by the state and the government; 2. cannot involve national and industry secrets; 3. The bad things for colleagues and colleagues (right and wrong, must be right and wrong). 5. We cannot talk about the problems of not high styles. We are all modern people and have cultivation. 6, do not involve private issues, care about people, and over -care is a kind of harm. Professional lectures, five private questions do not ask: first do not ask income; second, do not ask age; third, do not ask about marriage and family; fourth, do not ask health issues; fifth without asking experience. For example, marriage and family problems, because every family has difficulty in thinking; two kinds of people do not ask their age, one is that people who are nearly retired, the age of the white -collar beauty does not ask. Business staff do not talk about health. I ca n’t ask the experience. The hero does not ask the source. It ’s now that you are universities. People are not necessarily universities. Why not discuss income? Revenue is related to personal ability and corporate benefits. Talking must be compared. The pain comes from comparison. Friends can ask, outsiders cannot ask.
The image design of business personnel. The personal image of business personnel is very important, because the personal image of business personnel represents the corporate image, product image, and service image. It represents national image, local image and national image in cross -regional cross -cultural exchanges. First of all, we need to know what the image is, and the image is the outside world's impression and evaluation of us.
The image consists of two parts. The first is the popularity. The second is the reputation. The name is not necessarily a reputation. The important image is that the image is publicity, and the other image is benefits, and the image is service. Only a good image can accept your service. The image is life, and the image is more important than everything.
So how should we design a personal image? Generally speaking, the most important thing is the problem of personal positioning. What kind of image do you play? Different environments, different identities, what to do, this is called "first round effect" in psychology. This is a very important the concept of. The first round of effect tells us that the first impression is essential in dating with people, especially in the first relationship, and often affect bilateral relations. There are two points here to pay special attention. One point is accurate role positioning issues. ; Second, your own debut.
It, there are six problems in the six aspects, namely the six elements of personal image.
1, instrument. That is the appearance. The point is heads and hands. We can't see the others. The head and hands are very important. The nose hair should not be too long, and there must be scraps. Generally, we must sort out and wear clothes. We must not have a strange smell. Men's hair also has requirements, don't be too long.
2, expression. It is a human second language, and the expression should be matched with the language. The expression is natural, do not want to be fake; the expression must be friendly, not hostile; friendliness is a self -confidence and education. The expression should be benign interaction. We must communicate equally on both sides.
3, behavior. There must be grace, grace is an elegant manner, which is a beautiful manner. The elegant behavior is actually a natural behavior that is full of confident and good cultural connotation. Civilization, especially before the big court, we must establish an individual representative collective concept. For example, we cannot sort out our clothing at will in public, and cannot handle our waste in public. In other words, the behavior must be elegant and standardized. The so -called standing stands and sitting and sitting. Do not let go of your hands, step on your footsteps.
4, clothing. Clothing also represents personal cultivation. Therefore, one of the most critical issues of clothing in business exchanges is to choose to match. First of all, it is suitable for your identity, suitable for your status. Secondly, different clothing must be paired together to give people a harmonious beauty.
5, talk. It is language. The first is to lower the volume, call and conversation can be too loud, and the sound is too loud. The education level is not high. There are two benefits to the low voice of speaking. One is to meet the norms, and the other is more pleasant. Second, choose the content carefully, words as the voice. The questions you discuss are first of all your thoughts. You must know what to talk about. Third, the use of polite words when talking about spitting in business communication is also very important, which has been said earlier.
6. There are three basic matters that are related to your image. Shi Kuan of your business life. The first integrity is the foundation; the second compliance with the law (buying a ticket for foreigners); the third "compliance with the time". Time is life and time is benefits. Business interactions must be observed. This is related to three points: First, it is a manifestation of respect and disrespect for people. Second, you respect and disrespect yourself. Speaking of credibility; 3. Do you have a modern consciousness and not observing time is the performance of no modern consciousness.
What should be paid attention to when ladies makeup?
This makeup is the basic requirement. White -collar Liren should make up makeup. Makeup is a manifestation of self -esteem and self -love. It is a symbol of comprehensive management of corporate management. The growing one is so beautiful, giving people a natural feeling. Some people think that my makeup is to show people. This is wrong. Local makeup must be combined with the surroundings. 2. Makeup should be beautified, not excessive and avant -garde. Beautifying must meet the public aesthetic standards. 3. To avoid people, you can't make up in person, and are suspected of performing in public.
The basic characteristics of business etiquette are three
1. Normative. Standard standards. It is standardized. The norm of business etiquette is a constraint of public opinion. Unlike legal constraints, legal constraints are mandatory. (Eat buffets-take many times, several times). (Use the spoon when drinking coffee). The order of introducing others for others is regardless of men and women, regardless of young and old. It is equal at work, first introduce the master, and then introduce guests. Theoretically, it is called guests to have the right to understand the right, which is a manifestation of guests.
. Differential objects, varying from person to person. It is objective, what to say to who is, (the order of guidance and guests, when guests know the way, leaders and guests are in front, you have to guide when you do n’t know the way). What are the issues that are given priority to the guests? The feast should be given priority to the arrangement of dishes. Ask the other party what you do n’t eat, what taboos are, different ethnic groups have different habits, and we must respect national habits. Westerners have six do not eat, 1. Do not eat animal internal organs; 2. Do not eat animals' heads and feet; 3. Do not eat pets, especially cats and dogs; 4. Freshwater fish has a earthy smell; 6. Do not eat fish without phosphorus; snakes, meals, etc. In addition to national taboos, you should also pay attention to religious taboos, such as Muslim taboo blood. Buddhism is taboo, leek, etc. Different objects should be arranged for different contents, the ocean must be arranged, and the soil should be arranged. Business is called specialty, culture, and environment.
three, technical. How to ask guests to drink drinks. Ask a closed question. How does the general manager and chairman arrange on the standard position on the stage? The three basic principles, the front people in front are higher than the back row, the center is higher than both sides, and the left and right are determined. The left side is higher than the right. In terms of position, it has nothing to do with others. It is a traditional practice. Foreign -related exchanges and business exchanges are about international practice. The international practice is exactly the opposite.
The size and level of business etiquette in application operations. The level of business etiquette has something to do, and something is a high standard and a high -end requirement. For example, the three color principles of dressing are easy to say. In fact, it is not easy to do. In, lip gloss should be consistent with the color of the shirt, the brand of cosmetics must be consistent, and the fragrance type must be consistent. It is easier to do something. For example, the scope of the applicable scope of business etiquette mentioned earlier, from the theoretical perspective, the first is that the first communication should pay attention to business etiquette. When you look at the management of an enterprise, you need to look at the three main points. Three points: there is no noise; the other is the standard of dressing or not; how can you make the company be profitable? The third is the distance, especially the men and women should not be too close. Business etiquette tells us that there are four conventional distance between interpersonal communication: 1. Private distance, less than half a meter; 2. Conventional distance, (communication distance) half meters ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Between one and a half meters; 3. The distance of etiquette (the distance of respect), to the elders, to the leader, between one and a half to three meters, open the distance to maintain dignity, 4. Public distance (called distance distance) 3 3 The distance of half or more than 3 meters.
The second is official communication, which represents the company. When it represents the company, it is to talk about etiquette. There are two rituals and etiquettes in official affairs. That is, classmates and friends must also call President Li, Manager Wang, etc. in order to clarify the interest relationship; 2. Maintain corporate image. Individual representative enterprises, the most noteworthy business etiquette in the following occasions, 1. Celebration; 2. Ritual; 3. Business conference, reporters' reception, conference, expo, business activities, business negotiations, first talk, second, second The negotiation strategy, the timing of the quotation, the third lecture; 5. welcome.
three is foreign exchanges. For example, handshake, business handshake holds only right hands. Gift gifts, chrysanthemums cannot be given to Chinese people, especially Europeans and Americans. In short, we must respect the customs and habits of the object.
It these three occasions should talk about business etiquette, and there is no need to pay attention to.
The 3A principle of business etiquette is the capital of business etiquette and proposed by Professor Brigin, an American scholar. The 3A principle is actually emphasizing the most important issues that need to be paid attention to in dealing with interpersonal relationships in business exchanges. The first 3A principle tells us that we cannot see things in business exchanges and forget people. Emphasize the importance of people, and pay attention to the treatment of interpersonal relationships, otherwise it will affect the effect of business communication. The 3A principle is the three major ways to respect the targets of the relationship. First accept the other party, treat others, don't be difficult for the other party, let the other party ugly, the guests are always right. For example, there are "three inaccurate" during the conversation. 1. Do not interrupt others. 2. Do not add each other easily. 3. Do not correct each other at will, because the answer to things sometimes more than one. If it is not the principle, accept each other. The second emphasis is on each other. Appreciate each other. To see the advantages of the other party, do not find the disadvantages of the other party. Not to mention correction in public. Attach importance to the skills of the other party: First, in interpersonal communication, we must be good at using the title. The second is to remember the other party. Third praise each other. A kind of praise and affirmation should be given to the object of communication. Those who know how to appreciate others are actually appreciating themselves. The praise of the other party also has skills: one is to seek truth from facts, not too exaggerated, and the other is to adapt to the other party.
The role of business etiquette. In a word, the internal strength is strong, and the image is shaped.
The first role is to improve the personal quality of our business personnel. Market competition is ultimately competition for personnel quality. For business personnel, the quality of business personnel is the personal cultivation and personal performance of business personnel. Education is reflected in the details, and the details are displayed. The so -called personal qualities are the basic performance of treating people in business communication, such as smoking. Generally, people who are educated do not smoke in front of outsiders; educated people speak loudly under the public in the public; Wearing jewelry, wearing jewelry should talk about the following four principles: the total requirements of wearing jewelry must meet the identity, it is better. 1. The quantity principle, the lower limit is zero, the upper limit is not more than three, not more than two pieces. The second principle is called the principle of matching. The harmonious beauty of clothing is important. It is easy to do it. For example, a white -collar lady goes to the dinner, wearing a cheongsam with a high tube thin sand glove, the ring is worn inside the gloves, the ring Still outside; a girl, wearing high socks, the ankle chain is worn inside or outside. The third principle is the principle of color color, that is, the texture and color must be harmonious, and the harmony produces beauty. The fourth principle of principles and customs is that Chinese traditional customs are men wearing Guanyin and female wearing Buddha. After the ring, the thumb is not worn, and the index finger wearing a ring is to find an object and ask for love; the middle finger wearing rings already have objects; the ring finger indicates that the little finger is married;
The second role helps build good interpersonal communication. I do n’t understand politeness in the interaction, and I do n’t understand the rules and sometimes messed up things. (Such as answering the phone). Visit to make an appointment, and make an appointment on time.
The third role maintains the image. Personal, enterprise and national image. Business etiquette is to maintain the corporate image. Disaster reduction effect, concept of economics. There are less problems and less affect interpersonal relationships. Sometimes when I do n’t know how to do it, there is a way to keep-follow or imitate. It usually depends on the actions of the hostess when eating western food. The hostess can sit down, and you can sit down. The hostess picks up the knife and fork. The hostess put the napkin on the table, which means that the banquet is over. So I do n’t know if it does n’t matter. Follow others to learn. Do n’t recognize what you do. If you do it wrong, everyone is wrong. Everyone is wrong. If you understand this, you will be free and generous.

5 thoughts on “What are the polite rules that are paid attention to when eating and entertainment”

Judith
October 12, 2022 at 12:45 pm

What is business etiquette
S business etiquette is the art of people in business communication
, for example, asking for business card:
to pick up business cards, one is to be able to take it, and to leave a good impression on the other party
has four conventional methods to obtain business cards
1, trading method. If you want to take it first, you must first give it
2.
3, modesty. How to ask you in the future, and be humble, such as the face, such as facing a lady
4, equality method.以后如何跟你联系， rn通信工具的使用艺术： rn商务交往是讲究规则的，即所谓的没有规矩不成方圆，比如移动电话的使用，在商业交往中讲究：不响、 Don't listen, don't go out to answer. After having a greeting with people, turn off the phone after greeting, so as not to make people feel that you are three hearts and two intentions. In the relationship between people, you are fighting and frame. We want to call with migrant workers differently.
The purpose of the use of business etiquette is three:
First, to improve personal literacy, Bill Gates speaks "corporate competition, is the competition of employee quality". Education reflects details and shows the quality of the details.
It, convenient for our personal interaction. We will encounter different people in business exchanges, and how to communicate with different people is to pay attention to art. For example, the praise person must pay attention to art, otherwise even if it is an exaggerated person, it will make people feel uncomfortable.
It, help to maintain corporate image. In business exchanges, the individual represents the whole, the personal image represents the corporate image, and the individual's actions are the typical living advertisements of the company. Every move, one words and deeds, at this time silently.
The business involved in business exchanges, but basically the relationship between people, so we define business etiquette as the art of business personnel interaction. People have different explanations of etiquette. Some people say it is a moral cultivation. Some people say that etiquette is a form of beauty, and some people talk about etiquette is a custom habit. Gifts are vulgar and vulgar. The operating of business etiquette, that is, what should be done and not what to do. Talk about the number of times: the number of seats in business etiquette. We all know that the guests are coming to give up, but they do not know where to serve. Generally, it may not matter, but we must pay attention to foreign affairs activities and business negotiations. In addition, you must pay attention to talking to each other. Do you not know in general? I know, I tell you, (how to tell others the price of wine politely, so that the owner is happy but not embarrassing), so you must pay attention to art in communication.
Aristotle, if a person does not associate with others, it is not a god or a beast, and the implication is not human. Below we discuss a question. What aspects of business personnel include
The work ability of business personnel includes:
A business capabilities are only basic capabilities, and there is no business ability to do well, but only business capabilities are also. Not necessarily do a good job. From the perspective of public relations and the field of communication, it must also have communication skills. Communication capabilities are called sustainable development capabilities. The ability to communicate is not to engage in some vulgar relations, but to deal with, standardize, and manage interpersonal relationships. Business and communication skills are called "dual capabilities" that modern people must have. In the last century, there was a school called "Meoo School", also known as "Behavior Management School". (Different from Taylor's school, Taylor only emphasizes things without paying attention to people). The Meio School emphasizes the three elements of management. The first is to obtain the necessary funds, raw materials and technologies for enterprises to develop. The second is to form scale benefits. The third is to organize production, and he also attaches great importance to this, that is, the internal and external relationships of the enterprise. Enterprise managers must pay attention to good relationships with the internal and external of the enterprise so that the enterprise can continue to develop. The following three basic concepts of business etiquette
The basic concepts of business etiquette:
one of business etiquette and public relations-respect.
For example, the way to respect others during dining or meeting is the upper hand, two, and three digits ??????????? It is arrogant, and the point of pointing with your fingers is reprimand.
. For example, we greet people's palms down or their palms are not right. We need to know what can be done with people and what is not. For example, you can't tell him who he is better before he knows her. The other is the beautiful woman who can't boast in front of a woman. Women are good at comparing the same sex. If you say that other women are beautiful, it is equivalent to saying that she is not beautiful. Talking about one thing, if you are conflicting when you watch TV with your wife at home, when you are willing to watch soap operas, you can't help you, and you will boast about the stars on TV.
On gifts. You must first know what the other person likes, what you don't like, and what you like is not easy to grasp, but it is easier to grasp what you don't like. This is mainly based on the identity, status, and cultural cultivation of the other party. In business communication, we must pay attention to the two side.
is self -esteem. Self -esteem is reflected through words, treating people, and dressing. You do n’t have self -esteem yourself, and others will not look down on you. For example, the most basic, women's jewelry in business communication, the principle is "in line with identity, less" cannot be worn than customers, and cannot be loud. For example, I ask a question, which jewelry cannot be worn in business exchanges. One is that jewelry that shows financial resources does not wear, and office workers should show their dedication; the second is that jewelry that shows gender charm cannot be brought. The brooches cannot be worn, and their feet cannot be worn. This is called or not at the level of etiquette. Etiquette is a form of beauty. Of course, the form of beauty requires a display. So what are the more professional wearing methods of wearing two or more jewelry? Professional wearing method is "homogeneous color". Can not form a long look at the Christmas tree, and look at the grocery shop nearby. For another example, what to pay attention to when women wear professional skirts, and pay attention to five inaccurate: 1. Black leather, it is absolutely impossible to wear on the occasion. This is an international practice. High -level occasions cannot be bare legs, why? Don't look good, there is a problem on your feet; Looking at your head from a distance, looking close to your feet, not far from looking at the waist. Fourth, shoes and socks are not matched, wearing skirts cannot wear shoes, more supportive with socks, wearing sandals without socks, and sandals that do not expose your toes and do not expose heels when wearing a positive dress. Five or three legs.
Generally required, women look at their heads, men look at their waist, their heads are hairstyle, hair color. The hair should not be too long, you can't scatter it at will. The waist means that the waist cannot hang things on the formal occasion.
In business communication, self -esteem is very important, and respect for others is more important. There are three main matters. First, to accurately position the object of communication, you have to know where he is sacred. Then you can decide how to treat him. The value of gift packaging in international exchanges must not be lower than 1/3 of the gift. When receiving gifts from foreigners, open the packaging in person, and take a look at it for a while, and praise it. During the meal with foreigners, there are three inaccurate and one cannot modify themselves in public; the other cannot persuade the other party to persuade the wine and force others to eat; This is to respect others. In addition, it is necessary to talk about rules, such as accepting business cards, how to do it when accepting business cards is to respect others. Professional requirements are to come and go, not to be polite. If you don't have to answer more euphemistically, you can tell the other party that it is not brought or run out. Sometimes in business communication requires a "goodwill deception".
The two-business relationship and public relationship-good at expression. Business etiquette is a form of form. The content and form of exchange are complementary, and the forms express certain content. The content is expressed by the form of form. It is not good for others, not good at expressing or not good, and it is necessary to pay attention to the environment, atmosphere, historical culture and other factors.
The seat of the two -row seater car is the seat. There are more than one seat in the standard answer. The professional statement is where the guests are sitting, and where is the seat. This is the case for eating and ride. Different seats in social occasions are different. When the owner personally drives, the driver's seat is on the seat; the two seated the car at the same time, sitting closely in the front; when the full -time driver or taxi, the seat of the attached seat is on the seat. At this time, pay the paid. The driving position is a pace, a seat VIP, security seat, and a seat behind the driver.
Management three paragraphs: First, write down what you think. The second is to do it according to the you write; the third is to write down what you have done.
In you want to let people know about others. This is a requirement in business communication.
In the following discussing the problem of men's suits with comrades, how to wear a suit to reflect the identity. The problem. The problem of wearing a suit, "Three Three": That is, three points, the three colors principles, the meaning of the whole body is limited to the three colors, the three colors refer to the three major colors; Three laws are about three parts of the body: shoes, belts and briefcases. If these three places are a color, generally black; the three major taboos, do not go out of the foreign appearance, the first taboo is the problem of the trademark that must be removed, the second taboo socks, the color and texture of the socks, the formal occasion is not in the formal occasion. Wearing nylon stockings and not wearing white socks, the color of the socks should be consistent with the color of the shoes or other dark socks. The third taboo tie play problem occurs, mainly the texture and color requirements. Wearing non -professional clothes and short -sleeved outfits without tie, wearing jackets without tie. Fashion play of tie: First, there is a nest, which is called "man's dimple". The second type of play tie does not need a tie clip. The first one is VLP or a professional dress, because there is a professional logo with their tie, at first glance, you know which side he is sacred. The wind is cool. The third method is the length of the tie, and the arrow of the tie should be based on the upper edge of the belt buckle.
If business etiquette and public relations three-formation specifications. First, not to talk about rules is the embodiment of the quality of enterprise employees; second, it is a sign of whether enterprise management is perfect; with the rules and the rules, it means that the enterprise does not have rules, such as as an enterprise, you cannot speak loudly at office hours. You can't wear leather shoes with iron palms, and you can't make a phone call. Speaking of formal specifications is to improve employee quality and improve corporate image. Who hung up when the phone calls on business occasions? Those with high status are hung first. Customers hang them first. The higher -level organs hang up first. The same master is the first.
The in the workplace is not allowed. The first is too messy. The uniform is not a uniform. The second is too bright (three -color requirements), the third cannot be excessively exposed, the female comrades cannot be over low altitude, affecting the office order; the fourth excessive perspective, others are clear at a glance, this is not fashion, there is no cultivation; ; Sixth excessive tight, there are many comrades, and the company is particularly not allowed in exchanges. It is the image of an enterprise without talking about rules.
If in business intersection, there are four titles that cannot be used for people. The first one that cannot be used is no title, such as asking the road on the street, "Hey" on the street; the second one who cannot be used is The replacement title is not called a call, the third unavailable name is inappropriate, and the local name is used in a certain range, but it cannot be abused in cross -region and cross -country; the fourth type is The name that cannot be used is the brother, brother, sister Zhang. As soon as an enterprise entered the door, you said that this was Sister Zhang, that was Li, this was not the company, but the single gang. Therefore, business interaction must be talked about rules.
The above is the three basic ideas in business communication. These three concepts are integrated with each other. It is to integrate respect. It is to express respect, politeness, and enthusiasm in the form of just right. Professional lectures are to pay attention to three points. We generally call it three elements of civilization and courtesy:
The first "reception of three": There are three words to say, one is to have a welcome to say hello; There are answers. On the one hand, you have to answer if you have any questions. On the other hand, you do n’t want to find nothing. There are some things to say in some windows. For example, if you have a plan for office, a header, and telephone, you need to think about it in advance. What to do if you encounter different situations. For example, when you call outside, make a mistake, you are not looking for a unit he is looking for. How can we answer? There are quality to say: Sorry, the company is not the company you want to find. If you need me, you can help you check a one Check, this is a great opportunity to promote yourself. It will give people a good impression. The third voice goes, such as the waiter of the store to the customer.
The five sentences of civilization. The civilization of the city is different from the civilized language of our company. As a high -tech enterprise, there should be higher requirements. Do not spit and do not scold others. This starting point is very low. In the first sentence, "Hello"; the second request, a word "please"; the third sentence is "thank you". We have to learn to thank others. Especially for our parents. The fourth sentence is sorry "I'm sorry". When there are conflicts, let's talk about the benefits first and not suffer. The fifth way of saying "Goodbye".
Third, enthusiasm three. The purpose of our etiquette is to communicate with people. Communication is to form a bridge instead of a wall. It is not possible to talk about etiquette without enthusiasm.
"Eyes". Looking at it, otherwise, your polite others can't feel it. Watching others must be friendly, you must look at it. The viewing part is particular. Generally, you should look at the heads. In particular, you ca n’t look at it. Regardless of men and women, you ca n’t look down at the elders or customers. You should take a look at it. If necessary, you should look up. There is a requirement for the time of watching the other party. The professional lecture is to watch the other party's time when you communicate and communicate with the other party. It should be the time of the other party with you. The total length of the time is about 1/3. The point of view is to see. When you say goodbye to goodbye, you must look at it when you see you, and you can see it at other times.
"Port", one is to talk about the presence, which is a manifestation of civilization and a manifestation of employees' education level. If you are not good, you have to say it. Convenient communication and convenient communication. The second is to distinguish between objects and distinguish between people. The speech is regular, (for example, men have urgent matter, how do I call a colleague who is looking for a colleague?). Look at the object, for example, if you pay the fine, the other says "welcome" you come again next time, are you happy? Is there any difference in expressing the way outs and locals in the foreigners? Male comrades and comrades ask the road, do they have different expressions? Gerants have to admit that the comrades have not ability to identify the direction. Don't talk about east, south, south, and east, south, south and south are torture to them. Speaking of Bai, (it will not come)
"It means", it means to arrive. Express friendly and enthusiasm, you must not have no expression, cold. The expression should interact, (the hospital cannot always be "smile service"). Then there is not humble or humble, and it is generous. (Girls laughed in front of others), how can I talk about the world? 6 tooth.
How to reflect communication skills in business communication to achieve the best communication effect. Communication is mutual understanding and two -way. Talk about three points. The first point is that the self -positioning is accurate, what is to do; the second is to place accurate positioning for others. Third, obey the practice, (such as dancing, dancing in communication is contact, and international practice is the opposite sex). Men ask a lady, the lady can choose, the lady invites men and men to choose not to go away.
The topic in business exchanges must not be involved, 1. cannot be discussed by the state and the government; 2. cannot involve national and industry secrets; 3. The bad things for colleagues and colleagues (right and wrong, must be right and wrong). 5. We cannot talk about the problems of not high styles. We are all modern people and have cultivation. 6, do not involve private issues, care about people, and over -care is a kind of harm. Professional lectures, five private questions do not ask: first do not ask income; second, do not ask age; third, do not ask about marriage and family; fourth, do not ask health issues; fifth without asking experience. For example, marriage and family problems, because every family has difficulty in thinking; two kinds of people do not ask their age, one is that people who are nearly retired, the age of the white -collar beauty does not ask. Business staff do not talk about health. I ca n’t ask the experience. The hero does not ask the source. It ’s now that you are universities. People are not necessarily universities. Why not discuss income? Revenue is related to personal ability and corporate benefits. Talking must be compared. The pain comes from comparison. Friends can ask, outsiders cannot ask.
The image design of business personnel. The personal image of business personnel is very important, because the personal image of business personnel represents the corporate image, product image, and service image. It represents national image, local image and national image in cross -regional cross -cultural exchanges. First of all, we need to know what the image is, and the image is the outside world's impression and evaluation of us.
The image consists of two parts. The first is the popularity. The second is the reputation. The name is not necessarily a reputation. The important image is that the image is publicity, and the other image is benefits, and the image is service. Only a good image can accept your service. The image is life, and the image is more important than everything.
So how should we design a personal image? Generally speaking, the most important thing is the problem of personal positioning. What kind of image do you play? Different environments, different identities, what to do, this is called "first round effect" in psychology. This is a very important the concept of. The first round of effect tells us that the first impression is essential in dating with people, especially in the first relationship, and often affect bilateral relations. There are two points here to pay special attention. One point is accurate role positioning issues. ; Second, your own debut.
It, there are six problems in the six aspects, namely the six elements of personal image.
1, instrument. That is the appearance. The point is heads and hands. We can't see the others. The head and hands are very important. The nose hair should not be too long, and there must be scraps. Generally, we must sort out and wear clothes. We must not have a strange smell. Men's hair also has requirements, don't be too long.
2, expression. It is a human second language, and the expression should be matched with the language. The expression is natural, do not want to be fake; the expression must be friendly, not hostile; friendliness is a self -confidence and education. The expression should be benign interaction. We must communicate equally on both sides.
3, behavior. There must be grace, grace is an elegant manner, which is a beautiful manner. The elegant behavior is actually a natural behavior that is full of confident and good cultural connotation. Civilization, especially before the big court, we must establish an individual representative collective concept. For example, we cannot sort out our clothing at will in public, and cannot handle our waste in public. In other words, the behavior must be elegant and standardized. The so -called standing stands and sitting and sitting. Do not let go of your hands, step on your footsteps.
4, clothing. Clothing also represents personal cultivation. Therefore, one of the most critical issues of clothing in business exchanges is to choose to match. First of all, it is suitable for your identity, suitable for your status. Secondly, different clothing must be paired together to give people a harmonious beauty.
5, talk. It is language. The first is to lower the volume, call and conversation can be too loud, and the sound is too loud. The education level is not high. There are two benefits to the low voice of speaking. One is to meet the norms, and the other is more pleasant. Second, choose the content carefully, words as the voice. The questions you discuss are first of all your thoughts. You must know what to talk about. Third, the use of polite words when talking about spitting in business communication is also very important, which has been said earlier.
6. There are three basic matters that are related to your image. Shi Kuan of your business life. The first integrity is the foundation; the second compliance with the law (buying a ticket for foreigners); the third "compliance with the time". Time is life and time is benefits. Business interactions must be observed. This is related to three points: First, it is a manifestation of respect and disrespect for people. Second, you respect and disrespect yourself. Speaking of credibility; 3. Do you have a modern consciousness and not observing time is the performance of no modern consciousness.
What should be paid attention to when ladies makeup?
This makeup is the basic requirement. White -collar Liren should make up makeup. Makeup is a manifestation of self -esteem and self -love. It is a symbol of comprehensive management of corporate management. The growing one is so beautiful, giving people a natural feeling. Some people think that my makeup is to show people. This is wrong. Local makeup must be combined with the surroundings. 2. Makeup should be beautified, not excessive and avant -garde. Beautifying must meet the public aesthetic standards. 3. To avoid people, you can't make up in person, and are suspected of performing in public.
The basic characteristics of business etiquette are three
1. Normative. Standard standards. It is standardized. The norm of business etiquette is a constraint of public opinion. Unlike legal constraints, legal constraints are mandatory. (Eat buffets-take many times, several times). (Use the spoon when drinking coffee). The order of introducing others for others is regardless of men and women, regardless of young and old. It is equal at work, first introduce the master, and then introduce guests. Theoretically, it is called guests to have the right to understand the right, which is a manifestation of guests.
. Differential objects, varying from person to person. It is objective, what to say to who is, (the order of guidance and guests, when guests know the way, leaders and guests are in front, you have to guide when you do n’t know the way). What are the issues that are given priority to the guests? The feast should be given priority to the arrangement of dishes. Ask the other party what you do n’t eat, what taboos are, different ethnic groups have different habits, and we must respect national habits. Westerners have six do not eat, 1. Do not eat animal internal organs; 2. Do not eat animals' heads and feet; 3. Do not eat pets, especially cats and dogs; 4. Freshwater fish has a earthy smell; 6. Do not eat fish without phosphorus; snakes, meals, etc. In addition to national taboos, you should also pay attention to religious taboos, such as Muslim taboo blood. Buddhism is taboo, leek, etc. Different objects should be arranged for different contents, the ocean must be arranged, and the soil should be arranged. Business is called specialty, culture, and environment.
three, technical. How to ask guests to drink drinks. Ask a closed question. How does the general manager and chairman arrange on the standard position on the stage? The three basic principles, the front people in front are higher than the back row, the center is higher than both sides, and the left and right are determined. The left side is higher than the right. In terms of position, it has nothing to do with others. It is a traditional practice. Foreign -related exchanges and business exchanges are about international practice. The international practice is exactly the opposite.
The size and level of business etiquette in application operations. The level of business etiquette has something to do, and something is a high standard and a high -end requirement. For example, the three color principles of dressing are easy to say. In fact, it is not easy to do. In, lip gloss should be consistent with the color of the shirt, the brand of cosmetics must be consistent, and the fragrance type must be consistent. It is easier to do something. For example, the scope of the applicable scope of business etiquette mentioned earlier, from the theoretical perspective, the first is that the first communication should pay attention to business etiquette. When you look at the management of an enterprise, you need to look at the three main points. Three points: there is no noise; the other is the standard of dressing or not; how can you make the company be profitable? The third is the distance, especially the men and women should not be too close. Business etiquette tells us that there are four conventional distance between interpersonal communication: 1. Private distance, less than half a meter; 2. Conventional distance, (communication distance) half meters ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Between one and a half meters; 3. The distance of etiquette (the distance of respect), to the elders, to the leader, between one and a half to three meters, open the distance to maintain dignity, 4. Public distance (called distance distance) 3 3 The distance of half or more than 3 meters.
The second is official communication, which represents the company. When it represents the company, it is to talk about etiquette. There are two rituals and etiquettes in official affairs. That is, classmates and friends must also call President Li, Manager Wang, etc. in order to clarify the interest relationship; 2. Maintain corporate image. Individual representative enterprises, the most noteworthy business etiquette in the following occasions, 1. Celebration; 2. Ritual; 3. Business conference, reporters' reception, conference, expo, business activities, business negotiations, first talk, second, second The negotiation strategy, the timing of the quotation, the third lecture; 5. welcome.
three is foreign exchanges. For example, handshake, business handshake holds only right hands. Gift gifts, chrysanthemums cannot be given to Chinese people, especially Europeans and Americans. In short, we must respect the customs and habits of the object.
It these three occasions should talk about business etiquette, and there is no need to pay attention to.
The 3A principle of business etiquette is the capital of business etiquette and proposed by Professor Brigin, an American scholar. The 3A principle is actually emphasizing the most important issues that need to be paid attention to in dealing with interpersonal relationships in business exchanges. The first 3A principle tells us that we cannot see things in business exchanges and forget people. Emphasize the importance of people, and pay attention to the treatment of interpersonal relationships, otherwise it will affect the effect of business communication. The 3A principle is the three major ways to respect the targets of the relationship. First accept the other party, treat others, don't be difficult for the other party, let the other party ugly, the guests are always right. For example, there are "three inaccurate" during the conversation. 1. Do not interrupt others. 2. Do not add each other easily. 3. Do not correct each other at will, because the answer to things sometimes more than one. If it is not the principle, accept each other. The second emphasis is on each other. Appreciate each other. To see the advantages of the other party, do not find the disadvantages of the other party. Not to mention correction in public. Attach importance to the skills of the other party: First, in interpersonal communication, we must be good at using the title. The second is to remember the other party. Third praise each other. A kind of praise and affirmation should be given to the object of communication. Those who know how to appreciate others are actually appreciating themselves. The praise of the other party also has skills: one is to seek truth from facts, not too exaggerated, and the other is to adapt to the other party.
The role of business etiquette. In a word, the internal strength is strong, and the image is shaped.
The first role is to improve the personal quality of our business personnel. Market competition is ultimately competition for personnel quality. For business personnel, the quality of business personnel is the personal cultivation and personal performance of business personnel. Education is reflected in the details, and the details are displayed. The so -called personal qualities are the basic performance of treating people in business communication, such as smoking. Generally, people who are educated do not smoke in front of outsiders; educated people speak loudly under the public in the public; Wearing jewelry, wearing jewelry should talk about the following four principles: the total requirements of wearing jewelry must meet the identity, it is better. 1. The quantity principle, the lower limit is zero, the upper limit is not more than three, not more than two pieces. The second principle is called the principle of matching. The harmonious beauty of clothing is important. It is easy to do it. For example, a white -collar lady goes to the dinner, wearing a cheongsam with a high tube thin sand glove, the ring is worn inside the gloves, the ring Still outside; a girl, wearing high socks, the ankle chain is worn inside or outside. The third principle is the principle of color color, that is, the texture and color must be harmonious, and the harmony produces beauty. The fourth principle of principles and customs is that Chinese traditional customs are men wearing Guanyin and female wearing Buddha. After the ring, the thumb is not worn, and the index finger wearing a ring is to find an object and ask for love; the middle finger wearing rings already have objects; the ring finger indicates that the little finger is married;
The second role helps build good interpersonal communication. I do n’t understand politeness in the interaction, and I do n’t understand the rules and sometimes messed up things. (Such as answering the phone). Visit to make an appointment, and make an appointment on time.
The third role maintains the image. Personal, enterprise and national image. Business etiquette is to maintain the corporate image. Disaster reduction effect, concept of economics. There are less problems and less affect interpersonal relationships. Sometimes when I do n’t know how to do it, there is a way to keep-follow or imitate. It usually depends on the actions of the hostess when eating western food. The hostess can sit down, and you can sit down. The hostess picks up the knife and fork. The hostess put the napkin on the table, which means that the banquet is over. So I do n’t know if it does n’t matter. Follow others to learn. Do n’t recognize what you do. If you do it wrong, everyone is wrong. Everyone is wrong. If you understand this, you will be free and generous.

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Leslie
October 12, 2022 at 12:45 pm

It's very simple ~ Please eat first ~ The performance is generous and decent when eating meals.

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Corey
October 12, 2022 at 12:45 pm

You have to lift your hands with your wine, although you do n’t think of it, you have to take it up, and let the vegetables be caught. If you answer the phone, you must say hello to the toilet

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Kyle
October 12, 2022 at 12:45 pm

Things are the first, but the wine must be filled but not flowing out. The cigarettes should be served with both hands and the cigarettes are on the cigarettes.

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Lula
October 12, 2022 at 12:45 pm

Six rules for meal entertainment, you will commit big taboos if you don't understand, shameful

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