1 thought on “Customers return to visit after receiving the goods”
Kristine
Article 1: Before the telephone communication, each staff member should fully understand the characteristics of themselves, central and service projects, and do a good job of foundation and do basic skills. If we cannot introduce our service items well and introduce the characteristics of our service, then it is difficult for us to build a good impression immediately with customers, that is, we must first benefit its instrument. The second: Telephone communication must be polite, enthusiastic, generous and generous. The tone is formally and certain, and the talk environment should be gradually relaxed. The first phone communication must be very clear who is the target customer, then we must fully understand their needs, and how they evaluate the characteristics and value of ** (product), and then conduct a second phone communication or visit. 3: When you communicate the second and later call, you should be more naturally performed with your customers. Strengthen customers' familiarity with themselves, so as to further effectively introduce and explain the ** in detail. It 4: If the customer talks about high prices or other topics, when the conversation is a bit embarrassing, all responsibilities should be taken on themselves. The thoughts or worries and concerns, this blame me could not clarify this matter (the benefits, meaning, role, etc.). For customers who are far -reaching (have a little attitude towards life and health, or customers who are happy and happy one day), they should develop their advantages, effectively affirmation and praise, and gradually introduce healthy from the sense of responsibility of family and loved ones. Concept, thus pulling the topic back to the theme. It phone number: 1. You should first explain your identity: Hello! I am **, disturbing you to eliminate the unscrupulous sense of customer. 2. You should have a polite language: Can you bother you for a minute? 3, it should be briefly explained to the purpose of the phone. Let customers understand why you call him, and you can also make the customer's attitude most effectively. 4. 5. For customers who have better communication: Thank you, you can call me at any time for health needs. My phone is *****, okay, then let's talk about it here first? It is really happy to chat with you, I hope to serve you, I wish you a smooth work and good health.
Article 1: Before the telephone communication, each staff member should fully understand the characteristics of themselves, central and service projects, and do a good job of foundation and do basic skills. If we cannot introduce our service items well and introduce the characteristics of our service, then it is difficult for us to build a good impression immediately with customers, that is, we must first benefit its instrument.
The second: Telephone communication must be polite, enthusiastic, generous and generous. The tone is formally and certain, and the talk environment should be gradually relaxed. The first phone communication must be very clear who is the target customer, then we must fully understand their needs, and how they evaluate the characteristics and value of ** (product), and then conduct a second phone communication or visit.
3: When you communicate the second and later call, you should be more naturally performed with your customers. Strengthen customers' familiarity with themselves, so as to further effectively introduce and explain the ** in detail.
It 4: If the customer talks about high prices or other topics, when the conversation is a bit embarrassing, all responsibilities should be taken on themselves. The thoughts or worries and concerns, this blame me could not clarify this matter (the benefits, meaning, role, etc.). For customers who are far -reaching (have a little attitude towards life and health, or customers who are happy and happy one day), they should develop their advantages, effectively affirmation and praise, and gradually introduce healthy from the sense of responsibility of family and loved ones. Concept, thus pulling the topic back to the theme.
It phone number:
1. You should first explain your identity: Hello! I am **, disturbing you to eliminate the unscrupulous sense of customer.
2. You should have a polite language: Can you bother you for a minute?
3, it should be briefly explained to the purpose of the phone. Let customers understand why you call him, and you can also make the customer's attitude most effectively.
4.
5. For customers who have better communication: Thank you, you can call me at any time for health needs. My phone is *****, okay, then let's talk about it here first? It is really happy to chat with you, I hope to serve you, I wish you a smooth work and good health.